I analyzed competitors’ website features to identify customer needs and preferences for my website.
Hero image that communicates product quality
Page with a grid of past products created for customers
Accessible colors that meet WCAG requirements
Fully responsive website across device sizes
“You provided such a good experience for me - like nothing I have ever experienced before.”
Elicit more useful responses with improved user question phrasing
Communicate concisely for positive customer outcomes
Use critiques as a way to enhance product quality & usability